Mountain Electric's Residential Surge Protection Program

Highlights of the product

  • 15-year surge product guarantee by the mfg. (Meter-Treater Inc.).
  • Replacement or repair of white items, such as range, refrigerator, freezer, washer, dryer, and HVAC unit up to $1,000 per item, per incident.
  • Warranties are directly from the mfg. (Meter-Treater Inc.) and handled directly by them.
  • Warranty does not cover wells, well pumps, and supplementary pump equipment.
  • Under no circumstances does Meter-Treater Inc. or MEC guarantee performance for a lightning strike.

What does it cost?

  • $5 per month and a 3-year lease will get you started. This covers the meter base whole- house protection device that MEC will install. Meter device remains the property of and is maintained by MEC. There is a $20 installation fee (unless it is a new meter set).
  • Every member who signs up for surge protection will receive a free point-of-use device that has 6 rotatable AC outlets, and telephone modem and coax connectors (while they last).
  • Other point-of-use devices are available for purchase at the following link: or by contacting the manufacture at their toll free number:800-638-3788


Corporate Office District Office Branch Office
Mountain City
604 South Church St
PO Box 180
Mountain City, TN 37683
fax: 423-727-1822
1373 Elk Park Hwy
PO Box 1240
Newland, NC 28657

fax: 828-733-3213
Roan Mountain
8477 Hwy 19E
PO Box 103
Roan Mountain, TN 37687
fax: 423-772-4340