Bill Paying Options

For your convenience, MEC customers have several methods to pay your bill.

Pay in Person

• Mountain City Office; 604 S Church St., Mountain City (423)727-1800
• Newland Office; 1373 Elk Park Hwy, Newland (828)733-0159
• Roan Mountain Office; 8477 Hwy 19E, Roan Mountain (423)772-3521
  

You may also make your payment at the following business locations, however delinquent payments will not be accepted.

• Brown’s Grocery; 613 Hwy 321, Hampton (423)725-2411
• Scotty’s Chevron; 6651 N Hwy 19E, Elk Park (828) 733-0726
• Shady Valley Country Store; 110 Hwy 133, Shady Valley (423)739-2325
• Farmers State Bank; 130 Main St. Butler, (423)768-2711
• Pleasant’s Store; 12039 Hwy 67W, Doeville, (423)768-3617

Pay Online

When you click pay online, you can either pay your account with a credit card or by E-Check (electronic check). Either way your account is instantly credited as if you walked into our office and made payment.  There is currently a $1.00 convenience fee with each E-Check transaction.  There is a $750 limit and a $3.25 convenience fee with each credit card transaction.

MEC offers E-Check and credit card payments as a service in partnership with Southeastern Data Cooperative (SEDC), a secure, third-party payment processor for MEC and other utilities.

Bank Draft

This is the easiest and most economical way to pay your bill, both for you and the cooperative. The amount of your bill is automatically deducted from your checking account on your bill's due date. You still receive a copy of your bill for your records, but you'll never have to worry about paying your bill on time again. Call to sign up.

Levelized Billing

You will always pay the average of your electric bill from the previous 12 month period. It takes the sting out of higher bills and you pay almost the same amount each month. Call your local office or drop us an e-mail to sign up today.

By Mail

Of course you can always mail a check to pay your bill. Just make sure you mail it in time to get to our office by the due date to prevent penalties. You may want to consider bank draft to save that postage with no worry about due dates and penalties.

E-bill

If you would like to receive your bill each month by e-mail, sign up and your bill will be there like clockwork. If you wish, you can pay online with a few short clicks.